Parent College Outreach Team Member
ABOUT THE PARTNERSHIP FOR LOS ANGELES SCHOOLS
Launched in 2007, the Partnership for Los Angeles Schools’ mission is to transform schools to revolutionize school systems, empowering all students with a high-quality education. The Partnership is a non-profit, in-district partner to LA Unified, not a charter network. As an independent nonprofit organization, the Partnership serves 13,550 students across 20 LA Unified schools in Boyle Heights, South Los Angeles, and Watts. The Partnership works within the LA Unified School District context, which includes honoring all collective bargaining agreements for its teachers and school staff. To learn more about the Partnership, our mission, and how we approach our goals, please visit our website.
ABOUT THE POSITION
The Partnership for Los Angeles Schools is seeking an Outreach Team Member for the 2024-2025 Parent College program cycle. Parent College is an educational program where participating families can strengthen their ability to dream, learn, act, and advocate on behalf of their children. Parent College Team Members serve as direct connections between the Parent College program and families in the Partnership network and engage with families daily. The Partnership currently serves over 13,550 students and families in the communities of South LA, Watts, and Boyle Heights that primarily identify as Black/African American and Latinx. The Outreach Team is responsible for providing high-quality, culturally responsive, and continuous customer service to those families, and providing pathways for them to join the Parent College program. This is a part-time (20 hours per week), non-exempt position.
The Partnership is committed to continuously building an anti-racist culture that promotes diversity, equity, inclusion, and belonging in classrooms and our home office. The Outreach Team Member will be someone who is committed to implementing these values in creative ways when executing day-to-day tasks and responsibilities.
POSITION RESPONSIBILITIES
Position responsibilities include but are not limited to:
Community Outreach
- Providing high-quality, culturally responsive, and continuous customer service to program participants through phone banking and in-person outreach opportunities at Partnership schools
- Supporting all aspects of Parent College (both in-person & virtual) as needed
- Tracking individual data and productivity by using Google Sheets
Special Projects & Parent College Coordination
- Other duties as assigned by the Director of Family Engagement Programs
- Contribute to the success of weekly Outreach Team meetings
- Attending team retreats, Parent College instructor retreats, and all scheduled team PD
POSITION FIRST-YEAR PRIORITIES
A successful first year in this role will look like:
- Familiarize with the Parent College program by attending all sessions throughout the year
- Develop working relationships with each member of the Outreach Team
- Engage and build relationships with Partnership families at assigned schools through phone calls, text messaging, and in-person events
REQUIREMENTS & QUALIFICATIONS
- Experience using a laptop/iPad and Google Suite, including Outlook, Sheets, Slides, and Docs (Note: technical support is regularly provided)
- Experience creating welcoming spaces of belonging for students and families is preferred
- Experience building relationships with families from diverse communities, such as Watts, Boyle Heights, and South LA preferred
- Excellent organization and coordination skills with high attention to detail
- Ability to work both independently and collaboratively with team members
- Experience with phone banking and community outreach
- Experience working alongside Latinx and Black/African American communities
- The ability to travel between school sites and Partnership home office
- Spanish language fluency (spoken and written), preferred
- Working understanding of K-12 public education sector, preferred
- A deep belief in the power of our communities, as well as the Partnership’s mission, approach, and core values
- A commitment to fostering a diverse, equitable, and inclusive work environment for all team members
- A willingness to learn, grow, and model the Partnership competencies: Anti-racism, root cause analysis, long-term thinking, teaming and collaboration, psychological safety, and learning and growth
COMPENSATION & BENEFITS
The starting hourly rate for external candidates is $22 an hour. Members work 20 hours per week, Monday through Friday, though schedules may vary depending on team needs and events.
APPLICATION GUIDELINES
Please prepare your resume and a cover letter tailored to this position. You will submit your documents and application via this link.
Research shows that women and individuals from systemically marginalized communities are less likely to apply for jobs unless they meet all of the qualifications. While this job description outlines the major responsibilities and requirements to be successful in this role, the Partnership is committed to considering all applicants who are passionate about our mission and can see themselves excelling in this role – including those with diverse and non-traditional work experience.
For technical assistance or support for applying with a disability, please contact the Home Office Talent Team.
COVID-19 VACCINATION REQUIREMENT
Partnership for LA Schools is a contractor with the Los Angeles Unified School District and has implemented a Mandatory COVID-19 Vaccine Policy. All new employees are required to be fully vaccinated a week before their start date unless they are approved for an accommodation due to a medical reason or because of a sincerely held religious belief.
EQUAL OPPORTUNITY EMPLOYER
Partnership for Los Angeles Schools is an equal opportunity employer that is committed to – and actively pursues – diversity, equity, and inclusion in the workplace. The Partnership prohibits discrimination based on race (including traits historically associated with race such as hairstyle), creed, color, religion, registered domestic partner status, national origin, ancestry, sex, gender, gender expression, gender identity, sexual orientation, marital status, citizenship status, age, military and veteran status, medical condition, genetic information, political affiliation, pregnancy or childbirth, physical disability or mental disability, or any other basis protected by federal, state, or local law or ordinance or regulation. The Partnership also prohibits discrimination based on the perception that anyone has any of these characteristics, or is associated with a person who has or is perceived as having any of those characteristics.
This policy applies to all employment practices within our organization, including recruiting, hiring, placement, promotion, training, transfer, wages, benefits, termination, and all other privileges, terms, and conditions of employment.